30-Day Guarantee and Returns
We want you to love your Merry Flipmas gift. If you are not happy with your order, you have 30 days from the day it is delivered to ask for a return or refund.
How to start a return
- Email us at embervue@outlook.com within 30 days of delivery.
- Include your order number and tell us what went wrong.
- We will reply with return instructions and next steps.
Refunds
Once your return is approved, your refund goes back to your original payment method. Your bank may take some time to show it.
Damaged or wrong items
If your order arrives damaged or is not what you ordered, email us with your order number and a photo so we can fix it.
Contact
Questions? Email embervue@outlook.com.